SUNSTAR

Hospitality Group

MG

Maria Gonzalez

Room Attendant

Red Roof PLUS+ Chicago – Hoffman Estates · Mgr: Tina Reyes

Meets / Above Expectations

212° Points

15

Performance Score

96 (-4)

KPI Score

94%

Attendance

98%

IMPACT · +15Sep 12, 2026

Maria noticed water underneath a PTAC while servicing a room. Instead of just reporting it, she immediately contacted maintenance and helped identify similar issues in nearby rooms. The early action prevented additional room damage.

SEE ITOWN ITPREVENT IT

By Tina Reyes · PROBLEM PREVENTION

Hire date: — · Training: Current · Last recognized: —